Frequently Asked Questions

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[title h2=”title_border”]House Rules[/title]

Our policies for while staying from your rental agreement. Our policies will help ensure that everybody, including the guests prior and after have a perfect stay!

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[title h2=”title_border”]Frequently Asked Questions[/title]

In order for our guests to have the best experience, we have collected a list of FAQ for you so you can have the best experience possible.

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[title h2=”title_border”]Check-in Procedures[/title]

Once you have your confirmation information, you’re all set! Here’s how to check-in and start enjoying your stay.

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[title h2=”title_border”]Things to do while in Las Vegas[/title]

Now that you have your flight & room(s), here are a few pointers on what to do while in Las Vegas.

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House Manual

Check-in / Check-out:

  • You can check-in at the airport (there’s a MGM office between the escalators in baggage claim) or at the front desk of the hotel
  • To check-out, you have to schedule a visit to the front desk or check-out on the TV in the room using your remote

Getting there:

  • Taxi’s are about $15, Shuttles are $7 (the last time I was there), and the MGM Signature is normally the first stop on the Shuttle

While you’re there:

  • Cleaning – Penthouse 38 uses an outside cleaning agency; therefore, you must call them directly with any requests. Their number is 702-449-7733 or [email protected]

Maintenance:

Concierge

  • You’re welcome to use the MGM concierge (1-877-717-7771)

Gyms

  • There are two gyms, in Tower 1 and Tower 3, you can use either without charge.

Pools

  • You have access to both the MGM and MGM Signature pools.

 
Please let me know if there’s anything I should add to this list after your stay!

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